About Us
On Cue Freight, LLC (On Cue) is a transportation logistics firm that focuses on providing reliable and secure freight services. We hold a Small Business Administration WOSB, a national WBENC WBE, a State of Florida WMBE, and an FDOT DBE certification. Our mission is to provide our customers with a valuable, comprehensive, and pleasant third-party logistics (3PL) experience. We strive to exceed our customer’s expectations during every occurrence.
On Cue provides dispatching and freight brokerage services for refrigerated loads, dry van loads, flatbed – stepdeck or Conestoga loads, and dump truck loads. For each of these equipment types, we accommodate both, less than loads (LTL) and full truckloads (FTL also called TL). Additionally, On Cue specializes in drayage services for intermodal port and rail shipping. As a Freight Broker and a Carrier, we work with closely drivers and owner/operators that have proven experience and high safety ratings per the Safety and Fitness Electronic Records (SAFER) system. We complete compliance checks and balances in each State entered and maintain any additional certification, licensing, or permitting necessary to haul various commodities. Federal and State compliances are a few of our top priorities and an added value for our customers. On Cue Freight delivers on-time, reliable, and secure services On Your Cue!
INDUSTRY SECTORS
Dry Van
Reefer
Dump Truck
Flat Bed
I would describe Sue-Ellen as Excellence. No nonsense. Great sense of humor. A person that pushes you beyond your unknown capabilities but in a safe, respectable, and professional manner. A person that gets things done. I wouldn't trade her for anything!
Meet the owner
On Cue Freight is led by Sue-Ellen Gardiner, a seasoned professional with 17 years of experience. As the Principal of On Cue Freight, Sue-Ellen manages all aspects of day-to-day operations and acts as a transportation intermediary. Her vast marketing and communication skills translate to a comprehensive mastery of sales and relationship-building that connects both shippers and carriers for their success. Ms. Gardiner streamlines all processes while organizing, and balancing concurrent tasks. She continuously researches geographic trends and industry developments to offer the best, most relevant, and cost-effective solutions to her clients. Sue-Ellen exhibits an unwavering commitment to delivering high-quality, reliable, and secure transportation services.
Ms. Gardiner holds a Bachelor of Science (BS) degree in Graphic Communication from Florida Agricultural & Mechanical University (2004), and a Master of Science (MS) in Communication from Florida State University (2007).
Additionally, Sue-Ellen is a State of Florida Notary. She possesses her National Notary Signing Certification and Florida Remote Online Certification. Ms. Gardiner offers these services free of charge to her clients and customers. View her NNA profile here.
OUR SERVICES
Brokerage
As a small firm, our advantage is the ability to craft personalized shipping solutions. For our Shippers, On Cue Freight has developed an efficient and highly structured quality control procedure that minimizes the need for Shippers to be hands-on throughout the logistical planning and coordination process. With On Cue, clients are assigned one contact throughout the lifespan of their contract and/or spot load. An On Cue Broker will be available 24/7, 365 days of the year to troubleshoot any situation. We pride ourselves on exceeding our customer’s expectations by dedicating one on one attention to the needs of our Shippers.
Refrigerated commodity types include meat, fresh produce, any general cold storage grocery, electronic equipment, and medicines.
Dry Van loads accommodate any non-perishable goods, except oversize freight or temperature-sensitive commodities.
Flatbed loads, including stepdeck and Conestoga commodity types include auto parts, construction equipment, excavators, generators, lumber, mining/drilling equipment, solar panels, tubing, and steel. On Cue can accommodate brokering for the rolling tarp-on-frame system that the Conestoga provides for various specialized loads in need of cargo protection from the elements such as large computer equipment and/or side-loading loads.
Tandem dump truck booking provides coverage for construction, demolition, and excavation sites. On Cue will broker flexible hourly rates or fixed rate options and work with companies and carriers to find safe, economical ways to haul and dump dirt and other types of compact material.
Intermodal Drayage accommodates 20ft, 40ft, and High Cube containers from the Port and Rail. Our capacity covers both dedicated and spot loads.
Dispatching
On Cue offers dispatching services for owner/operators of refrigerated, dry van, flatbed (stepdeck and conestoga), and intermodal drayage loads. Our dispatching services include invoicing to clients, factoring company submissions, troubleshooting issues, handling of accessorial charges such as additional stops, Truck Ordered Not Used (TONU), lumper fees, detention, and demurrage fees to name a few.
Each service is a-la-carte and completely optional for Carriers to utilize or not. Additionally, our dispatching services cater to Carriers’ needs and requests; at On Cue, we listen to gain insight and understanding of dispatching preferences. Whether or not drivers prefer to drive in the day versus the night, requires breaks at certain times, has preferred travel regions, wants home time, and/or schedules for special life events, it is our goal to maintain the best possible rate in addition to work/home life balance.
Logistics
On Cue Freight’s logistics management services can help your supply chain process plan, implement, and control an efficient and effective flow of goods and related information from the point of origin to the point of consumption to meet consumer markets. On Cue can help your business with:
- Inbound transportation
- Outbound transportation
- Fleet management
- Materials handling
- Demand planning
We specialize in many aspects of the detailed coordination of complex transportation operations involving people, facilities, or supplies. At On Cue Freight, we move resources, materials, and equipment ON YOUR CUE.
